My recently published paper, ‘Immaterial and monetary gifts in economic transactions: evidence from the field’, has now been made more accessible to the interested scientific community and the general public by ways of a Youtube video. Created by the University of Innsbruck group around my co-author Michael Kirchler, the video shows how being nice to the salesperson (by giving a compliment, or tipping while ordering) nets customers more ice cream or heavier Durum Doner.
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